Emergency Information  

If a police officer, firefighter, or paramedic is needed, dial 911 (or Text to 911) for assistance. 

One Call Reaches All

Sign up today for Schaumburg’s Emergency Alert Program. The public can customize how it would like to be contacted and the type of announcements received.

General Information and Requests for Service

Dial 311  for Operator Assistance when in Schaumburg or dial 847.895.4500 

The 311 phone is staffed 24/7 including weekends and holidays to assist callers with general questions or for reporting  non-emergency issues (i.e. Tall Grass).  Residents can request service using the online CSR system or have a village representative create it for them.  Examples of service requests include reporting a pothole or streetlight outage.  

101 Schaumburg Court

Schaumburg, IL 60193-1899

Regular Business Hours:

Monday - Friday 8am to 6pm

• Phone Number:  Dial 311 to speak to a village representative when in Schaumburg or dial 847.895.4500 when outside of Schaumburg.
  
  

The Municipal Center will be closed the following dates:

ONLINE SERVICES

• Overnight Parking Request
• Pay for Services with WebPay

• Create a Customer Service Request to report a problem or request a service

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