Dial 911 for FIRE or POLICE EMERGENCIES
Dial 311 anywhere in Schaumburg to connect to an operator for non-emergency requests or dial 847.895.4500 to reach a 311 representative 24 hours a day, 7 days a week.
ROBERT O. ATCHER MUNICIPAL CENTER
101 Schaumburg Court
Schaumburg, IL 60193-1899
Monday - Friday 8am to 6pm
The Municipal Center will be closed the following dates:
Memorial Day |
Monday, May 28, 2018 |
Independence Day |
Wednesday, July 4, 2018 |
Labor Day Monday |
September 3, 2018 |
Thanksgiving Day |
Thursday, November 22, 2018 |
Day after Thanksgiving |
Friday, November 23, 2018 |
Christmas Eve Monday |
December 24, 2018 |
Christmas Day |
Tuesday, December 25, 2018 |
New Year’s Eve |
Monday, December 31, 2018 |
New Year’s Day |
Tuesday, January 1, 2019 |
A customer service representative will respond 24/7 to issues that need addressing such as potholes or streetlights that are out, etc. that are texted to 847-306-9862. This number should be used for texting only to create a Customer Service Request (CSR) and should not be used to report emergencies. All emergencies should be reported by dialing or texting 911.