Contact Us
Dial 911 for FIRE or POLICE EMERGENCIES 
Dial 311 anywhere in Schaumburg to connect to an operator for non-emergency requests or dial 847.895.4500 to reach a 311 representative 24 hours a day, 7 days a week.
ROBERT O. ATCHER MUNICIPAL CENTER
101 Schaumburg Court
Schaumburg, IL 60193-1899
Regular Business Hours:
Monday - Friday 8am to 6pm
The Municipal Center will be closed the following dates:
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Memorial Day |
Monday, May 28, 2018 |
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Independence Day |
Wednesday, July 4, 2018 |
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Labor Day Monday |
September 3, 2018 |
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Thanksgiving Day |
Thursday, November 22, 2018 |
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Day after Thanksgiving |
Friday, November 23, 2018 |
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Christmas Eve Monday |
December 24, 2018 |
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Christmas Day |
Tuesday, December 25, 2018 |
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New Year’s Eve |
Monday, December 31, 2018 |
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New Year’s Day |
Tuesday, January 1, 2019 |
ONLINE SERVICES
- Create a Customer Service Request to report a problem or request a service
Text 847-306-9862
A customer service representative will respond 24/7 to issues that need addressing such as potholes or streetlights that are out, etc. that are texted to 847-306-9862. This number should be used for texting only to create a Customer Service Request (CSR) and should not be used to report emergencies. All emergencies should be reported by dialing or texting 911.
STAY CONNECTED