The Village of Schaumburg is pleased to offer water customers the ability to pay water bills automatically. Avoid late payments and penalties by having your payment withdrawn directly from your bank every month. Complete the authorization form and attach a voided check or savings deposit slip with your completed form. Bring or mail the form to the Village of Schaumburg, 101 Schaumburg Court, Schaumburg IL 60193.
Once your completed authorization form is received, a pre-notification process is conducted by the Village to confirm the information you provided. Until your audit draft plan has been established, you will continue to receive a bill that must be paid via traditional means. No amount will be deducted from your checking/savings account during this initial set-up.
Once the auto draft plan has been established, your water bill will include the statement “No Payment Required, AUTO PAID.” Your checking/savings account will be debited on the due date of the bill. When you receive your water bill, please review it. If you have questions or need to discuss your bill with a customer service representative, please call 847.923.4520 no less than 10 business days before the due date to resolve any discrepancies before the scheduled auto draft.
If we are unable, for any reason (e.g. insufficient funds, account closed, etc.) to auto draft from the bank account at your authorized banking institution, you will be assessed a $35 fee in addition to any late water bill penalties that may apply. Your auto draft service will also be terminated for this banking account.
Your auto draft will remain in effect unless we receive written notice from you 10 business days prior to the next scheduled billing date or until you move. A separate authorization auto draft form must be completed for each water service address (water account number). If you move to a new Schaumburg address, a new authorization form must be submitted to re-establish the auto draft plan.
Please notify the Village of Schaumburg if you change your bank and/or your bank account number. Failure to do so will cause an insufficient fund charge of $35.00 plus any late water bill penalties that may apply.
If you have questions about this program, contact the Water Billing Dept. at 847. 923.4520.