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Water & Sewer

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Water & Sewer Highlights

Drinking & Tap Water
The Village of Schaumburg’s public water supply is one of the highest rated water systems with the highest rated water quality in the country.

Storm Water Management
The Village of Schaumburg is tributary to four different watersheds. Those watersheds are: West Branch Salt Creek, Poplar Creek.

Sanitary Sewer
The Village of Schaumburg maintains the sewer system by providing support to residents and businesses.


Contact Public Works
For questions regarding water quality or service problems (low pressure, sewer backups), please call Public Works at 311 or complete an online Customer Service Request (CSR).

Contact Community Development
If you have a current drainage issue or problem, you may contact the Community Development Department at 847-923-4420 for non-emergency assistance, or submit a CSR. If you are experiencing a severe drainage issue or you own a structure which has flooded, you may contact the Public Works at 311 for emergency or flooding assistance.

Contact Water Billing
For questions regarding your water usage, bill amount or final water bill, please call Water Billing at 847-923-4520. Office hours are: Monday through Friday, from 8 am to 5 pm. View your water usage and billing information.