Privacy Policy for Village of Schaumburg SMS Text Messaging Services 

The Village of Schaumburg is committed to protecting the privacy of individuals who choose to engage with its SMS Text Messaging Services (“SMS Service”). This Privacy Policy explains how we collect, use, and protect personal information provided through this service.

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1. Personal Information Collected

When you engage with the SMS Service, we may collect the following types of personal information:

• Mobile phone number used to send or receive messages
• Date, time, and content of messages sent and received
• Subscription preferences, including opt-in/opt-out status
• Optional information you may provide via web forms associated with the service (e.g., name or address, if applicable)

We do not collect any financial, biometric or sensitive personal data through the SMS Service.

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2. How Information is Used

The personal information collected is used solely for the purpose of:

• Delivering informational messages or alerts requested by the user
• Managing subscription preferences (e.g., opt-in or opt-out)
• Supporting technical functionality and ensuring reliable message delivery
• Conducting limited, internal analysis to improve service quality

We do not use this information for marketing, advertising, or commercial profiling.

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3. Who Information is Shared With

Personal information collected through the SMS Service is:

• Used only by the Village of Schaumburg and its contracted service providers (collectively referred to as “SMS Contractors”) solely to operate and support the service
• Not shared with other agencies, affiliates, third parties, or external entities unless required by law (e.g., legal subpoena or court order)

All SMS Contractors are contractually obligated to maintain confidentiality and adhere to data protection standards.

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4. No Third-Party Sharing of SMS Data

The Village of Schaumburg does not sell, rent, or disclose your SMS-related personal information to third parties or affiliates.

SMS data is never used for advertising purposes or distributed beyond the Village’s contracted service providers responsible for technical operation of the SMS platform.

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Contact

For questions about this Privacy Policy or the SMS Service, please contact:

Village of Schaumburg
101 Schaumburg Court, Schaumburg, IL 60193
Phone: (847) 895-4500