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  • Business

    • I have property in Schaumburg that I rent out to tenants. Do I need to notify the Village?

    • I want to do business in the Village of Schaumburg - do I need a license?

    • Where can I find information about obtaining a commercial or residential permit/license?

  • Cultural Events

    • Are restaurants and hotels located near the Prairie Center?

    • Are there opportunities to volunteer at the Prairie Center?

    • Does the Prairie Center have a mailing list for information on upcoming shows?

    • How can I rent the theatre?

    • Is it possible to order Prairie Center tickets on the internet?

    • Is the Prairie Center for the Arts available on a rental basis?

    • Is the Prairie Center wheel chair accessible?

    • What festivals does the Village sponsor throughout the year?

    • When is the Prairie Center open?

    • Where is the Prairie Center for the Arts located?

    • Who can come to Village of Schaumburg-sponsored shows at the Prairie Center? Does everyone attending a performance need a ticket?

  • Emerald Ash Borer

    • Are retail products available for homeowners to purchase to treat for emerald ash borer?

    • How do I know if I have an Ash tree on my property?

    • I have an Ash tree in my yard ' how do I decide whether to treat it or remove it?

    • I have an Ash tree on the parkway the village is not treating, what can I do? What about treatment for Ash trees on my private property?

    • My Ash parkway tree has been removed - when will it be replaced?

    • What can an individual do to help to prevent the spread of emerald ash borer?

    • Why are different insecticides used and applied at different times of the year?

  • Employment

    • Can I get a job with the village when I'm 16?

    • Do I need to fill out an application if I have a resume?

    • Do I need to live in Schaumburg to be employed there?

    • Do I need to take a Civil Service exam for employment?

    • If I am interested in employment with the Village of Schaumburg and there currently aren't any open positions I qualify for, what is my next step?

    • What kind of internships/seasonal employment do you offer? When should I apply?

    • When is the testing for police and fire? Are there any special qualifications?

    • Where do I find out about current job postings?

    • Who do I contact to set up an interview?

    • Will I get called about my application?

  • Family Counseling

    • How do I make an appointment for counseling at the Family Counseling Center?

    • Where is the Family Counseling Center located?

    • Who can come for counseling at the Schaumburg Family Counseling Center?

  • General

    • Am I allowed to use a portable outdoor fireplace within the village limits?

    • Are tours of the fire stations available?

    • How can I determine if my property is located within a flood plain?

    • How do I obtain a copy of a fire or ambulance report?

    • Is the Prairie Center for the Arts available on a rental basis?

    • What are the responsibilities of the Engineering Department?

    • What do police social workers do?

    • What should I do if I notice an overcrowded occupancy, such as a nightclub, restaurant, or theater?

    • When is the best time to contact a building inspector?

    • Why won't the Village replace the concrete or asphalt portion of my driveway that is located between the sidewalk and curb? Commonly referred to as the 'apron'.

    • Will the village correct a drainage problem on my property?

  • Permits & Licenses

    • When I see a Public Notice sign at a business or lot, where can I go to see what is being proposed?

    • Where can I find information about obtaining a commercial or residential permit/license?

  • Permits & Regulations

    • Can I connect my sump pump and downspouts directly into a storm sewer?

    • Is open burning allowed in Schaumburg?

    • May I remove trees from private property?

    • When can I water my lawn or when is sprinkling allowed?

    • Where can I find information about obtaining a commercial or residential permit/license?

    • Where can I find zoning information for a specific property?

  • Police

    • Can I park my car on the street overnight?

    • How can I obtain a copy of a police report?

    • I own a firearm or ammunition that I no longer want, will the Police Department dispose of it for me?

    • Must I give my name, address, and telephone number when calling to report a crime?

    • What is the curfew in Schaumburg?

    • What should I do if my dog or cat gets loose?

    • When calling 9-1-1, why does the dispatcher ask so many questions?

    • Where is the police department located?

    • Will the Police Department come out and unlock my car if I accidentally locked my keys in it?

    • Will the Police Department keep an eye on my home while I'm on vacation?

  • Prairie Arts Festival

    • Are restaurants and hotels located near the Prairie Center?

    • Can I bring my dog?

    • How can I get more information about the Prairie Arts Festival?

    • How do I receive an application to participate in the Prairie Arts Festival?

    • How many artists are accepted into the Prairie Arts Festival?

    • What are the Prairie Arts Festival hours?

    • What is the fee for an artist space at the Prairie Arts Festival?

    • When is the Prairie Arts Festival?

    • Where is the Prairie Arts Festival located?

  • Public Works

    • Do I really need to buy bottled water or a home filter system?

    • Does Schaumburg's water meet EPA standards?

    • How do I report a streetlight that is out or in need of repair?

    • How does the Mulch Program work?

    • How often are parkway trees trimmed?

    • I noticed Public Works crews sweeping up leaves in my neighborhood. If I sweep leaves from my property onto the street, will the village pick them up?

    • If my sanitary sewer backs up, who should I call first?

    • Is fluoride added to my tap water during treatment? If so, what are the benefits?

    • Sometimes my water comes out cloudy and appears to have "things" floating in it. What is this and is it harmful?

    • The grass in my parkway was damaged during the winter. Will the village repair the damage?

    • The tree in my parkway looks unhealthy, what should I do?

    • What is a backflow prevention device and do I really need one in my home?

    • Who is responsible for maintaining village streets?

    • Who maintains the banners on village streets?

    • Who maintains the creeks in Schaumburg?

    • Who should call if I notice potholes in village streets?

    • Who should I call if I notice anything damaged or broken at village owned buildings?

    • Who should I call if I notice damaged or worn street signs or traffic control signs?

    • Why has my water tasted or smelled "earthy" the past few summers?

    • Will the Public Works Department televise my sanitary sewer service line?

  • Refuse & Recycling

    • What holidays affect my pick-up day?

    • What should I do to recycle/discard a large appliance?

    • What should I do to recycle/discard material resulting from a remodeling project?

    • When do I put my refuse and recyclables out for pick-up?

    • Where can I recycle a cell phone?

    • Who should I call for more information about my refuse pick-up?

  • Renting the Prairie Center

    • Can I serve alcohol at my event?

    • Can I use my own technical staff?

    • Can my group break off and meet in areas other than the room we've rented?

    • Can you put our event on your website?

    • Do I need to provide my own equipment?

    • Do you have an assistive listening system?

    • Do you have concession or food service areas?

    • Do you have wifi?

    • How early can I arrive? Can I stay later if I need to?

    • How many tickets can I sell for my event?

    • My audience is coming by bus. Where should they be dropped off?

    • What is the Prairie Center?

    • What is your cancellation policy?

    • When is payment due for my rental?

  • Request

    • Overnight Parking

  • Seniors

    • Does the Senior Center provide a nutrition program and is there any charge to participate?

    • How do I apply for a Senior Citizen and Disabled Person Taxi ID card?

    • When is the Senior Center open and what activities are available there?

    • Where is the Senior Center located and how can I join?

  • Septemberfest

    • Are restaurants and hotels located near the festival grounds?

    • How can I become a Septemberfest volunteer?

    • How can I have my band perform at Septemberfest?

    • How can my company become a Septemberfest sponsor, and what do I receive for my sponsorship dollars?

    • How do I receive an application for Septemberfest's Not-for-Profit Day, the Parade, and the Taste?

    • How do I receive an application for the Septemberfest Court?

    • How do I receive an application to participate in the Septemberfest Arts & Crafts show?

    • How many crafters are accepted into the Septemberfest show?

    • What are the Septemberfest festival hours?

    • What is the entertainment at Septemberfest?

    • When is Septemberfest?

    • Where is Septemberfest located?

  • SYO Chamber

    • Are there any chamber music recitals?

    • Are there any special discounts?

    • How can I pay?

    • How is a chamber ensemble different than an orchestra?

    • How is chamber music scheduled for the full year?

    • How is the program structured according to age levels?

    • How many times are the students responsible for attending their coachings?

    • How much practicing is required for chamber music?

    • I would like to participate. How do I join?

    • Is chamber music fun?

    • Is there a conductor for chamber music?

    • What are the benefits of chamber music?

    • What are the scheduled days to do chamber music?

    • What instruments may participate in the chamber program?

    • What is a coaching?

    • What is Chamber Music?

    • What is the criteria for attending the program? Is there an age limit?

    • What is the tuition?

  • Teen Center

    • Can I come in and see what the Teen Center is like?

    • Can you send me information on the Teen Center?

    • Does it cost anything to use the Teen Center?

    • Is the Teen Center staff available to talk about "everyday" issues teens deal with?

    • What activities are offered in the Teen Center?

    • What are the Teen Center's hours?

    • What do I need to enter the Teen Center?

    • What types of outside activities does the Teen Center offer?

    • Where is the Teen Center located?

    • Who is able to come to the Teen Center?

    • Who supervises the Teen Center?

  • Transportation

    • How to obtain a Regional Transportation Authority (RTA) Senior, Disabled Person, or Medicare (non-disabled) Reduced Fare or Ride Free Card?

    • I want to use Metra, tell me about the Schaumburg train station?

    • I'd like to come to the Senior Center, but I don't have transportation. What are my options for getting there?

    • Where can I find detailed information about the Schaumburg Regional Airport?

  • Utilities

    • A public utility easement runs along part of my property. Can I still use this land for landscaping or installing a shed?

    • My water bill seems high - Might there be a problem?

    • Someone is digging a hole or installing cable in my yard. What are they doing?

    • What is a sanitary sewer?

    • What is a storm sewer?

  • Volunteer of the Year

    • How can I receive a Volunteer of the Year nomination form?

    • When is the Volunteer of the Year awards luncheon?

  • Winter Holiday Events

    • Are restaurants and hotels located near the Prairie Center?

    • What are the Tree Lighting Ceremony hours?

    • When is the Tree Lighting Ceremony?

    • Where is the Al Larson Prairie Center for the Arts located?

    • Where is Tree Lighting Ceremony located?